Poste Italiene and sand grains

Anyone who lives in Italy will stumble on sand grains. Here, daily life is unnecessarily made complicated, due to the widespread apathy and laziness. Things that are simple and achievable in most part to the world, in Italy are complex endeavors.

Just another day I mailed a package to my home country. To make things clearer, I was not sending any special merchandise, neither my home country is in another planet. I was just sending a medium-sized package with books, documents and photos to Latin America.

Naively, I went to the agency of Poste Italiene, at the small comune where I live. After waiting in a line, I had to follow a complex procedure just to give the package to the post office guy. As the post office is also a bank, there were security doors and some other stuff. I guess it is easier to enter a nuclear plant, but rules are rules anyway, and I am quite polite and patient. Well, after weighting the package, the guy told me that he would be out for lunch within 5 minutes and that amount of time would not be enough to process the package. Then he gave me some forms and asked me to come back later in the afternoon. I was astonished: that was the first case of preemptive lunch time that I have ever seen. In fact, that’s a clear example of the Italian laziness.

As I have stamina, I went to the second post office agency. After making me to wait in a line, they told me that their weighing machine was damaged, and there was no way to send the package. By the way, they also said the weighing machine was out of order since the previous week. That’s a typical example of the Italian apathy.

Full of energy I went to another post office agency, the third, and I was successful, finally.

Well it was a success, but it was not easy. I mean, it is normal to face some bureaucracy, when one mails a package to another country. But in Italy things are always prolix. So, after once again waiting in a long line:

  • I had to fill-up three forms, in of them I have to mention how many photos I was sending;
  • Post office people made copies of my id and social security (tessera sanitaria) card;

There are inevitable security measures, which all of us have to accept, mostly in the present times, but that was just bureaucracy. More than that, people at the post office did not even verified the package contents. And, if I were just a tourist, with no tessera sanitaria? Would I not be allowed to send mail? Their only concern was with the forms. That’s a true example of Italian taste for bureaucracy.

The bottom line: all this process took me about two and half hours. To mail a package at the post office. That is a true history.

As an Italian friend said to me. In Italia c’é sempre qualcosa che no funziona. O é la biliancia o la testa de qualcuno. (In Italy there is always something which does not work. Either the weighting machine, either the head of someone).

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